TechDex Development & Solutions collects personally identifying information when you sign up, place an order, contact us, or use services described below, including the TechDex AI Framework. This includes information you knowingly provide and information made available through services you authorize us to connect. We use this information to provide and support our services, including editorial and feedback purposes.
Information submitted at the time of ordering may be used for marketing and promotional purposes and may be shared with companies that have something of value to offer but only with your expressed permission. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
When you purchase products, memberships or make a donation, we provide the necessary contact information about you to the event promoter, performer, sponsoring organization, or other involved third party to ensure the successful fulfillment of your request. We also use information to customize our site to better meet your specific needs, and to make ongoing improvements to the design and function of the TechDex Development & Solutions Associates and Publishing sites as a whole.
When you purchase or sign up, you receive an e-mail message confirming the online transaction. We may send e-mail notifications of important information. For these reasons, we require that all our customers have valid e-mail addresses. We may contact you to discuss any registration or payment issues that arise.
We do not license, sell, rent or trade any collected personal information, including contact information or specific information about your transactions or other personally identifiable information unless you request or authorize it or the information is provided to help complete a transaction initiated by you, or otherwise is lawfully permitted or requested.
TechDex uses layered administrative and technical safeguards across its websites, blog, Framework, internal systems, and business services. These safeguards protect personal and sensitive user data handled through our systems, including Google user data accessed through connected reporting services. Data is transmitted over encrypted HTTPS/TLS connections.
Authorization credentials and tokens are encrypted at rest and stored separately from reporting content. Access to connected data and stored reports is limited to authenticated users with permission to use the relevant features. Saved reports are further restricted to the signed-in account that created them.
Accounts and administrative functions are protected through layered authentication controls, including password protection, two-factor authentication, and personal PIN verification for sensitive actions. Secure session cookies, CSRF validation, account-scoped permissions, and login-attempt limits further reduce session abuse and unauthorized access.
Login and form endpoints use Cloudflare Turnstile, Google reCAPTCHA, hidden honeypots, input validation, and other automated-abuse controls. The websites and supporting servers use firewalls, Wordfence, additional dedicated security plugins, traffic filtering, malware and file-change monitoring, and ongoing software updates. Together, these safeguards provide layered protection against unauthorized access, automated abuse, malicious submissions, and attacks on the services that handle user data.
We use least-privilege permissions, validate secure connections, and maintain audit records to reduce the risk of unauthorized access, disclosure, alteration, or misuse.
Within these internal and business services, user data is retained only within the service an authorized user chooses to use and the systems required to operate that service. We do not create or maintain separate stores of that data for unrelated purposes. Data retained within a service is used only to provide, secure, support, and maintain that service.
Except for identifying information reasonably required to create an account, sign in, authorize access, and use requested features, the data we process is generally non-identifying. Because we do not maintain personal identifying information in a separate system outside these services, there is no separate central user record to remove.
Information required for login and authorized access cannot be removed while the applicable service remains active. A user who wants that information removed must cancel the applicable service and request deletion of the data held within that service through its account controls or service operator.
The TechDex AI Framework™ is an intelligence system, not a model that is trained. Its learning uses authorized knowledge, memory, and conversational context to support continuity and relevant responses. This is distinct from training an underlying AI model and does not mean customer data is used for model training. The data-use and retention limits described below still apply.
The TechDex AI Framework provides conversational assistance and business intelligence using information available to an authorized installation. Depending on the features used, it processes account details, chat messages and responses, feedback, usage information, and content from connected websites, documents, databases, and services. Conversation history and related usage records may be stored to support continuity, reporting, troubleshooting, and service operation. Please do not submit passwords, payment card details, or other sensitive information in chat.
When an authorized user connects Google, the Framework uses the permissions granted to identify the connected account, discover accessible Google Analytics properties and Search Console sites, and retrieve reports for the selected properties. This includes website traffic, page performance, search queries, clicks, impressions, and related reporting metrics. The Google Analytics and Search Console access requested is read-only; it does not permit the Framework to change those services.
Relevant conversation content, connected-source content, and reporting results may be sent to third-party AI service providers to generate answers and explanations requested through the Framework. This can include Google reporting data needed to answer an analytics question. The Framework does not use or transfer user data, including Google user data, to train AI or machine-learning models. Google authorization credentials are stored encrypted and are not included in the content sent to the AI model.
Google data is used to provide the connected reporting and conversational features, not for advertising, sale, or marketing lists. The marketing provisions elsewhere in this policy do not apply to Google data obtained through these connections. You can revoke the application's Google access through your Google Account permissions. Revoking access does not automatically delete previously saved conversations or reports; contact us or the installation operator to request their removal.
My Reports stores saved reporting requests and results separately from chat history within the installation. Saved information may include the report name, original question, selected articles and publication dates, reporting dates, retrieved Google Analytics and Search Console data, findings, and report progress or unavailable results. These records let you reopen and review reports, discuss findings in chat, retry missing sections, or run the original request again. Access through My Reports is restricted to the signed-in account that created the report; these reports are not made available through the public-facing chat.
Saved reports remain available until deleted. You can delete a report from My Reports to remove its saved request and results. A limited deletion record remains to prevent an earlier request from restoring the deleted report. Deleting a report does not erase information already included in chat messages. Information included in a conversation may remain in that private history until the history is deleted. Connection credentials and selected-property settings are stored separately to maintain the authorized connection. You may request deletion of retained reports or chat histories by contacting the installation operator or TechDex at [email protected].
For a Framework installation operated by another business, that business controls its accounts, connected sources, and use of the information within its installation. Its privacy policy also applies. Contact the installation operator about its records, or contact TechDex at [email protected] about information held by TechDex, access questions, or deletion requests.
We will notify users through in-app notifications if we change how the Framework accesses, uses, stores, or shares Google user data, and will request any additional consent required before applying those changes.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our company.
TechDex Development & Solutions has collected information and warrants that in the event the information is incomplete or inaccurate, hereby disclaims, any liability to any person, organization or entity for any loss or damage caused by error or omissions in our publications whether they result from negligence, accident or any other cause, or from any loss or damage resulting from the use or misuse of any information.
TechDex Development & Solutions also warrants that all products sold in connection with affiliate sponsors disclaim any liability of the products offered. TechDex Development & Solutions and all of its protections are under U.S. Copyright Law. No part of our website or music can be reproduced, stored, transmitted or transcribed, translated by any means including electronic, photocopying, recording, or used for any commercial purpose without the written permission of TechDex Development & Solutions. TechDex Development & Solutions might then distribute a licensing agreement for issuance.
Should you have other questions or concerns about these privacy policies, please call and speak to our legal Departments or send us an email at [email protected] and we will forward on the inquiry.
If you would like to be removed from our database, simply contact us. Additionally, should you wish more clarification of this policy, please do not hesitate to contact us and provide your email, name, address, order number or other information identifying you along with your request.
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